Apologies result in better outcomes for wrongdoers in a variety…
We know that the vast majority of people do not sue after personal injury. There is a significant literature on propensity to sue which relates it partly to the person’s view of blame or attribution of responsibility. In many legal systems now there is legislation to protect apologies from becoming an admission of legal fault because of the perception that apologies are important to people’s functioning. The psychological literature suggests that the psychological role of an apology is closely to the attribution of responsibility or fault and that this plays out in a complex way to make apologies effective or ineffective within the psychological or legal context A. This paper explores how the legal regimes which seek to encourage apologies, (particularly in regimes of compensation for personal injury), have often failed to take account of the lessons that psychology has to offer in making apologies effective both psychologically and in reducing litigation.
- (2014) 16 Psychiatry, Psychology and Law 42