Sociology

Thinking Like a Human: British Columbia’s Apology Act

British Columbia’s Apology Act, the first of its kind in Canada, is a law reform initiative intended to promote and protect statements of sympathy or regret made in connection with any matter. It achieves this by: making apologies inadmissible as evidence of fault or liability; barring use of an apology …

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Apologies in Health Care Disputes and Risk Management.

Conflicts and disputes are unavoidable in the healthcare sector. Apart from compensation in various forms, patients/relatives may want to have a chance to vent their grievances, receive explanations, assurances and a simple apology. Overseas experience has demonstrated the benefits of sincere apologies. From the perspective of risk management, if an

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